Last updated: April 2026 · Effective immediately
These Terms of Service ("Terms") govern your access to and use of the DingoFind API and website (collectively, "the Service") operated by DingoFind ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms.
DingoFind provides an Australian address autocomplete, validation, geocoding, and parsing API built on the Geocoded National Address File (GNAF). The Service is intended for developers and businesses integrating Australian address data into their applications.
To access the API you must create an account and obtain an API key. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms.
New accounts receive a 30-day free trial with 100,000 API requests. A valid credit card is required to activate the trial. You will not be charged during the trial period. At the end of the trial, your account will require an active paid subscription to continue accessing the API. Unused trial requests do not carry over.
Paid subscriptions are billed monthly in advance. All prices are in Australian Dollars (AUD) and exclusive of GST unless otherwise stated. By providing payment details, you authorise us to charge your nominated payment method on a recurring basis.
Annual plans are charged as a single upfront payment equal to 10 months at the monthly rate, providing 12 months of access (2 months free).
We reserve the right to change pricing with 30 days' notice. Price changes will not affect your current billing cycle.
You may cancel your subscription at any time from the billing portal on your dashboard. Cancellation takes effect at the end of your current billing period - you retain access until then. We do not offer refunds for partial months or unused requests, except where required by applicable Australian consumer law.
If you are entitled to a refund under the Australian Consumer Law, contact us at hello@dingofind.com.
You agree not to use the Service to:
Violation of these terms will result in immediate suspension without refund.
All plans are subject to rate limits as described on our pricing page and API documentation. Requests exceeding your plan limit will receive a 429 Too Many Requests response. We do not credit for requests blocked by rate limits.
The address data served by DingoFind is derived from the GNAF dataset, which is publicly licensed under the Open G-NAF End User Licence Agreement. We do not store the content of your API queries beyond what is necessary for rate limiting, usage accounting, and abuse prevention.
We collect your email address and billing information for account management. We use Stripe for payment processing - your card details are never stored on our servers. For full details see our privacy policy (available on request).
We target 99.9% monthly uptime but do not provide an SLA guarantee on Free Trial or Starter plans. Growth and Pro plans include best-effort priority support. Enterprise plans include an SLA - contact us at hello@dingofind.com for details.
We may perform scheduled maintenance, typically outside Australian business hours. We will endeavour to provide advance notice of planned downtime.
The DingoFind website, API software, and documentation are the intellectual property of DingoFind. The underlying GNAF address data is provided by Geoscape Australia under the Open G-NAF licence. You retain ownership of any applications you build using our API.
The Service is provided "as is" without warranty of any kind. We do not warrant that the address data is complete, accurate, or current. GNAF data is updated periodically from official government sources, but rural, new, and recently changed addresses may not be immediately reflected.
To the maximum extent permitted by law, DingoFind is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
We may update these Terms from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of the Service after changes constitutes acceptance of the revised Terms.
Questions about these Terms? Email us at hello@dingofind.com.
DingoFind · Australian Address API · dingofind.com