Last updated: April 2026 · Effective immediately
These Terms of Service ("Terms") govern your access to and use of the DingoFind API and website (collectively, "the Service") operated by DingoFind ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms.
DingoFind provides an Australian address autocomplete, validation, geocoding, and parsing API built on the Geocoded National Address File (GNAF). The Service is intended for developers and businesses integrating Australian address data into their applications.
Important — address validation scope: DingoFind's validation service checks addresses against the GNAF dataset only. GNAF is Australia's official government address dataset and covers the vast majority of residential, commercial, and rural addresses. However, DingoFind is not connected to Australia Post's proprietary address database (PAF/DPID system). We cannot verify PO Boxes, Locked Bags, CMB addresses, or any address that exists solely in Australia Post's internal delivery point system. For most validation purposes GNAF is sufficient, but if you require Australia Post-level delivery point verification you should supplement this service with a direct AusPost integration.
To access the API you must create an account and obtain an API key. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms.
New accounts receive a 30-day free trial with 100,000 API requests. A valid credit card is required to activate the trial. You will not be charged during the trial period. At the end of the trial, your account will require an active paid subscription to continue accessing the API. Unused trial requests do not carry over.
Paid subscriptions are billed monthly in advance, or annually in advance at a discounted rate. All prices are in Australian Dollars (AUD) and exclusive of GST unless otherwise stated. By providing payment details, you authorise us to charge your nominated payment method on a recurring basis.
Annual plans are charged as a single upfront payment equal to 10 months at the monthly rate, providing 12 months of access (2 months free). Annual plans are non-refundable except where required by Australian Consumer Law.
Enterprise and custom plans may be invoiced separately via Stripe invoice or a custom payment arrangement agreed in writing. Contact [email protected] to arrange custom billing.
We reserve the right to change pricing with 30 days' notice. Price changes will not affect your current billing cycle.
You may cancel your subscription at any time from the billing portal on your dashboard. Cancellation takes effect at the end of your current billing period - you retain access until then. We do not offer refunds for partial months or unused requests, except where required by applicable Australian consumer law.
If you are entitled to a refund under the Australian Consumer Law, contact us at [email protected].
You agree not to use the Service to:
Violation of these terms will result in immediate suspension without refund.
All plans are subject to daily request limits as described on our pricing page and API documentation. Requests exceeding your plan limit will receive a 429 Too Many Requests response. We do not credit for requests blocked by rate limits.
Important — a "request" is one HTTP API call, not one address lookup. In practice, a single end-user address lookup in your application will typically generate multiple API requests. For example, an autocomplete field that fires on each keystroke may send 4–8 requests as the user types a single address. The exact number depends entirely on how you have built your integration — debounce timing, minimum query length thresholds, whether you pre-fetch, and so on.
We cannot predict or cap how many API calls your application makes per end-user action. Your daily limit applies to the total number of HTTP requests received from your API key, regardless of how many end-user lookups those requests represent. You are responsible for implementing appropriate debouncing and caching in your application to manage your request consumption. As a rough planning guide:
If you are unsure how many requests your integration generates, monitor your usage dashboard after launch. If you consistently approach your daily limit, upgrading your plan or tightening your debounce logic are both effective solutions.
The address data served by DingoFind is derived from the Geocoded National Address File (GNAF), published by Geoscape Australia (formerly PSMA Australia) and licensed under the Creative Commons Attribution 4.0 International (CC BY 4.0) licence. We do not store the content of your API queries beyond what is necessary for rate limiting, usage accounting, and abuse prevention.
We collect your email address and billing information for account management. We use Stripe for payment processing — your card details are never stored on our servers. For full details see our Privacy Policy.
We target 99.9% monthly uptime but do not provide an SLA guarantee on Free Trial or Starter plans. Growth and Pro plans include best-effort priority support. Enterprise plans include an SLA - contact us at [email protected] for details.
We may perform scheduled maintenance, typically outside Australian business hours. We will endeavour to provide advance notice of planned downtime.
The DingoFind website, API software, and documentation are the intellectual property of DingoFind. You retain ownership of any applications you build using our API.
The underlying GNAF address data is provided by Geoscape Australia under the Creative Commons Attribution 4.0 International (CC BY 4.0) licence. Geoscape Australia and the Commonwealth of Australia are acknowledged as the source of GNAF data. Changes have been made to the original dataset (indexing, enrichment, and geocoding pipeline). The CC BY 4.0 licence permits commercial use of the data provided attribution is given — see Section 15 below.
The Service is provided "as is" without warranty of any kind. We do not warrant that the address data is complete, accurate, or current. GNAF data is updated periodically from official government sources, but new subdivisions, rural addressing changes, and recently built properties may not be immediately reflected.
Validation limitations: Address validation via the /v1/validate endpoint checks whether an address exists in the GNAF dataset. An address that passes validation is confirmed as a real geocoded address in Australia's official government records. However:
For the vast majority of standard street addresses, GNAF validation is accurate and sufficient. For use cases requiring absolute postal deliverability certainty (e.g. marketing mail, registered post), supplement this service with a direct Australia Post integration.
To the maximum extent permitted by law, DingoFind is not liable for any indirect, incidental, or consequential damages arising from your use of the Service, including losses arising from undelivered mail or failed address lookups.
These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
We may update these Terms from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of the Service after changes constitutes acceptance of the revised Terms.
Questions about these Terms? Email us at [email protected].
In accordance with the Creative Commons Attribution 4.0 International licence under which GNAF is published, DingoFind acknowledges the following:
If you are building a product on top of DingoFind that itself surfaces GNAF-derived address data to end users, you may need to include your own CC BY 4.0 attribution. The obligation is to attribute Geoscape Australia as the data source when publishing or displaying the data.
DingoFind · Australian Address API · dingofind.com